Welcome to the Honda Indy Toronto Fan Guide. We are committed to ensuring an enjoyable atmosphere and experience for all of our guests. The information found in this guide can be a helpful tool for your experience at the race. We look forward to seeing you at our event in 2013.

EVENT DESCRIPTION

The Honda Indy Toronto features a 2.84 km (1.755 mile), 11-turn temporary street course located in downtown Toronto, Ontario. The track is constructed throughout and around Exhibition Place grounds and utilizes Lake Shore Boulevard as the backstretch. 

The event is run annually in July, and will take place July 12-14, 2013. 2013 will be the fifth running of the Honda Indy Toronto, and for the first time, will feature a full length IndyCar race on both Saturday and Sunday. Each race will be an equal length, championship points race. As one of three 'doubleheaders' on the IndyCar schedule, the new concept is sure to double the thrills. 

 For more information about IndyCar click here

TOP

TICKET INFORMATION

For individual tickets, call 1-877-503-6869 or order online at hondaindy.com

For group sales, or customer service call 416-588-7223 x215

Keep your ticket safe. Tickets and/or passes must be located on your person at all times when on the event grounds. The proper ticket or credential is required for admittance into areas such as the Genuine Honda Parts & Service IndyCar Paddock and hospitality suites. 

The Honda Indy Toronto assumes no responsibility for lost, stolen, or destroyed tickets. Duplicate tickets will not be issued. 

A Will Call window will be set up at Gate 1, on the east side of the grounds. 

The customer service office will be located in Salon 109 of the Direct Energy Centre (DEC). The ticket box office will also be located here. Ticket upgrades, ticket issue resolutions and Genuine Honda Parts & Service IndyCar Paddock passes can be purchased at this location. 

Ticket booths will also be located at each of the three Spectator gates. They are located at:
Gate 1- DEC @ Strachan 
Gate 2- Lake Shore Drive (East Bridge)
Gate 3- DEC @ Manitoba Drive (Transit entrance) 

TOP

CREDENTIALS

The Credential Centre is where pre-arranged media, sponsor, and corporate credentials are issued. Photo identification must be presented, and an insurance waiver signed for pick-up. Credentials are assigned to a specific individual, must be picked up in person, and are non-transferable. Loaning or transfer of credentials by any individual will result in confiscation of the credential and refusal of entry to both the individual found with the credential, and the person to whom it was originally issued. 

Please note individual sanctioning bodies credential pick-up may work on limited hours of operation. 

The Credential Centre is located within the Direct Energy Centre. Credential pick-up will be in Salon 110 A&B, located on the northeast corner of the DEC. Hours will be determined closer to race weekend. 

The Media Centre will be located within the Allstream Centre, Room 206D; access will only be granted to individuals with media credentials. 

TOP

DIRECTIONS, PARKING AND TRANSPORTATION

Tips:

• Leave early- this is the most important tip we can give to allow everyone time to park and be situated in time for pre-race ceremonies
• If you have purchased a parking pass, please be sure to follow the specific guidelines printed, and have your permit displayed/ready before you arrive
• Note that routes found on our site and online often show the best path with the shortest distance, without regard to construction projects and other obstacles. 
• Please visit the City of Toronto's Ministry of Transportation website for the most up-to-date road closures in and around the city 

Parking

On-site parking is only available with an event-issued parking pass. On-site parking is located in the West Lot at Medieval Times (Dufferin Street and Saskatchewan Road); or the Gore Lot, located on the east side of the grounds at Fleet Street and Lake Shore Blvd. 

Additional parking may be available at Ontario Place, private lots, and on-street parking, but are not guaranteed, as spaces are limited. Please observe all posted parking regulations. 

Suggested Directions to Parking:
Gore Parking Lot
Driving from the East:

GO Transit

For more information on times and track updates please visit GoTransit.com.

Toronto Transit Commission (TTC)

TTC from the West:
-Take the Bloor subway line to Dufferin Station
-Transfer to the #29 bus south to Exhibition Place

TOP

ACCESSIBILITY

ACCESSIBLE PARKING

All permanent on-street accessible parking spaces are available on a first come, first served basis. There is accessible parking located underground at the DEC, where there is access to elevators to the main foyer. There is limited availability and an accessible parking pass must be purchased (all in conjunction with a government issued accessible parking permit). 
Call 416-588-7223 x215 to purchase

ACCESSIBLE SEATING
Accessible Seating is located west of the Start/Finish grandstands, on the north side of the track. An Accessible Seating/General Admission ticket provides access to the area. Please call 416-588-7223 x215 with any questions regarding Accessible Seating passes. 

WASHROOMS
Accessible washrooms are located throughout the Direct Energy Centre building, with the closest located near Hall B. 

TUNNEL
Elevators in the main Direct Energy Centre hallway provide access to a tunnel leading to the inside of the track (Thunder Alley, food vendors, Genuine Honda Parts & Service IndyCar Paddock, etc.) as an accessible alternative to crossing the Honda Bridge. 

SERVICE ANIMALS
The Honda Indy Toronto recognizes the importance of service animals in assisting our guests with visual and other impairments. These animals are permitted throughout the property, but must remain leashed or harnessed at all times. These guests are required to bring their own pet waste disposal bags. 

TOP

GENERAL INFORMATION

ATMs
ATMs are located in the Direct Energy Centre

Alcohol and Liquor Management
No alcoholic beverages may be brought onto the race grounds. If a guest attempts to enter the grounds with alcohol, the guest will be removed from the grounds and may face police charges. Alcoholic beverages can be purchased on-site and are not permitted to leave the designated licensed areas. 
Any guest purchasing, in possession of, or consuming alcohol must be 19 years of age or older and able to prove their age by showing valid photo identification. 

Beer Gardens
There will be a central beer garden located near Thunder Alley. Vendors selling beer will roam across the Honda Indy Toronto, as the grounds are fully licensed for alcohol service.

Food and Beverage Service
The Honda Indy Toronto constantly strives to provide a greater variety of food and beverage options, as we do not allow any outside food and/or beverage onto the race grounds; with the exception of an empty water bottle. Free fountain water is available on-site within the Direct Energy Centre, Allstream Centre, and at multiple outdoor refilling stations. 

To ensure the safety of drivers on track as well as our staff, only closed food and beverage containers can be carried over bridges and track crossings. 

If you have any specific food allergies or a medical condition that requires you bring food and drinks onto the event grounds, please contact the Honda Indy Toronto at 416-588-7223 x215. 

Inclement Weather
Typically, events will continue even if rain exists. We work very hard to maintain the full schedule if racing is at all possible. In certain instances, races may be delayed, and on rare occasion, cancelled. If the event is cancelled, there will be no refund on tickets due to policy. 

Lost and Found
Lost and Found items are taken to the customer service office, located in Salon 109B in the Direct Energy Centre during the event weekend. After race weekend, please call 416-588-7223 x215 for information on lost items. 

Washrooms
Permanent washrooms are located in the Direct Energy Centre and Allstream buildings. Portable washrooms are also conveniently located in various places on-site. 

Emergency Information
First Aid stations will be set up on-site. If at any time you are in need of emergency assistance, please notify a nearby racetrack volunteer, roaming EMS personnel, or security. The medical/first aid centre can be found in Direct Energy Centre, with exact 2013 location yet to be determined. 

A police command post will also be set up on the event grounds, with location yet to be determined. 

Hotel Packages
Please check back for 2013 Hotel and Ticket packages. 

Hospitality & Passes
Hospitality suites are available for purchase. There are suites located at Pit Lane, Start/Finish and the Honda Indy Toronto Hospitality. Please click here for more details. 

Merchandise
There will be various location on-site selling official gear. Lids is the Official Merchandise Supplier of the Honda Indy Toronto. 
Official Souvenir Program supplier PRN will be selling souvenir programs at kiosks throughout the event grounds. 

Volunteers
The volunteer on-site office will be located in DEC A2. 
Volunteers will be provided with a food voucher daily and are redeemable in DEC Salon 105. A uniform consisting of t-shirt and hat will also be provided, and must be worn. Please check back in early spring for an application form to register as a volunteer. 

TOP

GENERAL FACILITY RULES

To ensure the safety of our patrons and/or event staff, at all gates over race weekend patrons will be asked to open purses, backpacks or other bags upon entry. Prohibited items including all items deemed a risk, and listed below, will not be permitted onto the grounds. Violating these policies may warrant ejection or arrest. 

• Abuse of intoxicants
• Carrying open food or drinks over bridges or track crossings
• Disorderly conduct/fighting/profanity
• Placing cups on walls
• Running/jogging
• Standing on grandstand seats
• Standing or sitting in walkways, grandstand aisles, and ramps
• Smoking in grandstands, suites, bridges, tunnel, or buildings
• Spitting tobacco
• Throwing or kicking objects
• Other actions deemed inappropriate, offensive or disruptive

The prohibited items listed may be brought on-site or around the gate area. The following items are not permitted:

• Audio/Video recording devices
• Coolers
• Folding chairs
• Food and beverage
• Frisbees, helium balloons, or inflatable items of any kind
• Golf carts for personal use
• Glass bottles/containers, cans (including aerosol)
• Handbills or samples are not to be distributed or placed on the grounds without the expressed written pre-approval of the event organizers
• Laptop computers
• Large bags, including but not limited to: duffel and grocery bags, luggage
• Laser lights and pointers
• Motorcycles or off-road vehicles (including ATVs, ATCs, dune bug bicycles)
• Pets (service animals excepted)
• Skateboards, rollerblades, roller-skates, scooters, or bicycles

Permissible Items
The following items may be brought onto the event grounds, but will be subject to inspection by event staff and security:

• Binoculars, scanners, and cameras with small case
• Camera stands (tripods, monopods, etc.) are allowed on the grounds as long as they do not obstruct the view of others; such equipment is not to be used in the grandstands
• Purses, backpacks and other small bags
• Recognized mobility aids used by guests with disabilities are permitted. Guests are advised to bring a lock to chain wheelchairs and scooters underneath the grandstands 
• Seat cushions
• Strollers 
• Umbrellas may be used as long as they do not obstruct the view of others

All items are brought on-site at your own risk. Honda Indy Toronto staff and security are not responsible for lost, damaged or stolen items. 

TOP

FAN FRIDAY in support of Make-a-Wish Canada

On Friday July 12, your Ontario Honda Dealers will cover the cost of admission for everyone to check out the spectacle and excitement of the Honda Indy Toronto, in exchange for a donation to Make-A-Wish® Canada. With generous support from fans, Honda Canada and the Ontario Honda Dealers have raised more than $200,000 for Make-A-Wish® during the previous two seasons, helping to make the wishes of children who are living with a life-threatening medical condition come true.

Honda Fan Friday will feature a jam-packed schedule of on-track action, and for the first time ever in 2013, IndyCar series qualifying for Saturday's race! Stunt shows, contests, autograph sessions and all kinds of off-track entertainment will be in full gear from gate open to close across the event site, providing something for everyone, race fan or not!

TOP

FREQUENTLY ASKED QUESTIONS (FAQ'S)

Are media devices allowed on-site?

Will the hospitality areas be open on FAN FRIDAY?
The Pit Lane suite, Start/Finish suite, and Honda Indy Toronto Team Hospitality areas will be available only to those ticket holders. Specific passes to all hospitality areas will be required on Friday, Saturday and Sunday. 

ADDRESS

Office:
Honda Indy Toronto
370 Queens Quay West, Suite 300A
Toronto, ON M5V 3J3

TOP

* Subject to change without notice.